We guarantee a full refund if you are not 100% happy with your purchase unless its a SALE Item. Products will need to be returned to Friday Flamingo nominated returns processing centre listed below, in their original condition and packaging and Returns Authorisation Number. For NZ customers simply fill out the returns form and e-mail it to firstname.lastname@example.org. For customers outside of NZ simply fill out the returns form and e-mail it to email@example.com you’ll need to arrange your own shipping which is not refunded. Upon receipt of the return, we will issue a full refund on the purchase price.
Notification of a return needs to be processed within 5 days of receipt by you.
Please note, that if you have paid via Laybuy or Afterpay you will have to send proof that ALL payments have been made. We will not refund your order until all payments have been made. Once funds have cleared you will need to provide us with your bank details and we will refund your purchase via bank deposit.
Friday Flamingo returns
10 Nelson Street
Once we have received the goods and ascertained that they and their packaging are still in a condition that they, can be resold for the full original retail price we will issue a full refund on the purchase price. Refund can take up to 10 working days to process from receipt of return into our dispatch centre.
Unfortunately, we cannot offer a refund for any products listed on the Friday Flamingo return exclusions list shown below. Once the product has been used or tampered with, or if the packaging has been damaged to the extent that the item is no longer saleable for its original full price.
If there are any product defects found on the receipt of your order, then it may be returned to us for exchange or a refund at that time. Please contact us through hello@fridayflamingo.
- Clearance and or Sale items
Friday Flamingo reserves the right to reject any returns based on significant damages to the product or the packaging